We care about security as much as you do, and we do it well. HireHop uses automated tools to monitor service performance for problems 24 hours a day, 7 days a week, with no days off. Our servers have complete 24-7 security and maintenance, with advanced monitoring to prevent high-tech breaches.
HireHop is hosted on Amazon Web Services (AWS), being the world’s largest data and server hosting global infrastructure, valued at around $3 trillion so not even the world’s largest rental company could afford an infrastructure like that. AWS is used by NASA, banks, large companies and governments all over the world due to the world leading security and services it provides.
Your data is protected and private
We utilise many of the AWS advanced security safeguards to keep all of your data private and protected. HireHop also undergoes and passes penetration tests (pen tests) every year, meaning ethical hackers try to break into the system to find vulnerabilities, and pass us only when they feel we are secure.
We have made sure that our database servers are protected behind advanced firewalls, so even in the unlikely event of a hacker manages to get the login credentials for our servers, they would still be unable to gain access due to the firewalls.
Connections to HireHop are secure
HireHop uses secure sockets layer (SSL also known as HTTPS) with 128 bit encryption technology. SSL protects users against man-in-the-middle attacks that can be launched from compromised or insecure networks, and verifies that when logging into HireHop, you are not being redirected to a spoof site.
HireHop uses a 2 step password-protected login with limited attempts that are enforced with a timeout. This protects you against brute force attacks, where a hacker will flood our server with login requests to try to work out what your password is.
You’ll never forget to backup your data
HireHop performs automated daily backups, as well as having live backups on servers located around the world, so if there is a catastrophe in one country, your up to date data is also available in another country if needed.
HireHop also has local live backups, as well as failover protection with replications in other AWS availability zones. This means that you get the convenience of HireHop backing up and maintaining your data without the effort and cost of managing it yourself. If a server does go down, another will automatically fire up and replace it, giving you the maximum possible uptime.
We protect you from bots
HireHop will automatically deny a user access if it feels a bot is posting or requesting data on the user’s behalf. This extra layer of protection prevents bots from damaging or extracting your data in the event one of your users’ login credentials being leaked. HireHop will also log a user out if the same user account tries to login to another machine, making sure that you don’t leave open access on another computer. You can also use Multi Factor Authorisation (MFA) in HireHop, by utilising it with a Google, Xero or Microsoft Sign in.
We value privacy
HireHop builds privacy into everything we do, as that is how we choose to treat and respect our customers. We follow a strict set of guidelines and practices to protect all of your private information and data, and will not sell, rent or share your information with third parties for their promotional use. For full disclosure of our privacy practices, please read our Privacy Statement.
HireHop is available 24/7
HireHop has been available more than 99.9% of the time for the past three years. This is because we rely on redundant servers and a self-correcting error detection systems. This means that if one server becomes impacted or unavailable, your service will probably not be affected, as another server will automatically kick in, enabling you to access your data online no matter where or when.
You make the rules
You control which users can accesses your data, what they can see and what they can do. Each user in HireHop is subject to various permissions set by you, that lets you limit the rights of each user. You can even limit a user to only be allowed to login from a certain IP address, like the one at your office, preventing them logging in outside of the place of work.
Everyone is held accountable
HireHop logs practically every transaction done by a user, which cannot be turned off or deleted. HireHop records every user login, and whenever possible, records the changes done by the user, giving you a detailed audit trail.